Hello I'm

Dory Nakad

Digital Transformation & Delivery Manager

About Me

Computer engineer turned project and product manager with 8+ years delivering cross-functional digital and technology initiatives in large, complex organisations. I have led enterprise-scale programmes from initiation through to production, managing workstreams, vendors, budgets, and senior stakeholders simultaneously. My background spans telecommunications, data platforms, fintech and payments, and web3, with experience inside large organisations and in consulting roles where I built delivery structures from scratch. I bring strong agile methodologies, change management, and executive reporting capability, and take personal accountability for keeping projects on time, on budget, and aligned to business objectives.

  • Digital Platform Delivery
  • Fintech & Payments
  • Blockchain / Web3
  • Agile Transformation
  • Stakeholder Management
  • Product Management
  • Vendor Management
  • Change Management

What I do

Digital Delivery Lead

I lead end-to-end delivery of complex digital and technology programmes — managing scope, budget, timelines, vendors, and senior stakeholders simultaneously. I build delivery structures from scratch, drive change management across large organisations, and keep programmes on track from initiation through to production.

Technical Product Manager

I own technical products end-to-end — defining roadmaps, translating business requirements into engineering workstreams, and driving sprint planning, releases, and stakeholder alignment. Comfortable with both engineering teams and executive leadership across fintech, data platforms, and web3.

Fintech & Web3 Consultant

I consult on fintech and web3 product delivery — from payment integrations with Mastercard and Visa to blockchain product strategy and go-to-market execution. I have delivered projects processing over AED 10M in annual transaction volume and advised on web3 ventures reaching $2M in valuation.

Technical Skills

Agile Transformation
99%
Jira and Atlassian tools
95%
Python
85%
SQL / Data Reporting
85%
Blockchain / Web3
80%
Fintech & Payment Integrations
90%
Automation
85%

Professional Skills

  • Communication
  • TeamWork
  • Development/Scripting
  • Presentations
  • Stakeholder Management
  • Leadership

Education & Certifications

Bachelor of Computer Engineering Concordia University

2015 - 2020

During these years I have made it my goal to make as many connections as possible & learn to advance in my domain. Furthermore, graduate with a wide and a large variety in skills.

Certificates

SAFe Scrum Master Certification Scaled Agile
PO, Product Owner Certified Scrum Allience
HTML, JavaScript, CSS Cambridge University
iPhone Hardware and software expert Apple
Mobile site analytics certification Google
Microsoft Azure Fundamentals Microsoft

Work Experience

Digital Transformation & Delivery Manager — ZainTech

July 2024 – Present
Responsibility :
  • Led end-to-end delivery of a large-scale enterprise data platform, managing scope, budget, and timelines across multiple concurrent technical workstreams
  • Built and maintained cross-departmental project structure, aligning engineering, business stakeholders, and external vendors to shared milestones and KPIs
  • Designed and delivered executive reporting dashboards providing senior stakeholders with real-time programme status
  • Drove change management across 100+ staff — designing adoption programmes, coaching on new tooling and processes
  • Negotiated scope, timelines, and contractual accountability with vendors; escalated and resolved delivery blockers
  • Produced risk registers and mitigation plans to protect programme timelines and budget

Scrum Master & Project Coordinator — Rogers Communications

2021 – July 2024
Responsibility :
  • Managed project backlog, release planning, and delivery coordination across business and engineering teams for a national telecommunications provider
  • Translated business requirements into structured technical workstreams; facilitated sprint planning, issue resolution, and deployment readiness
  • Produced milestone reports and operational dashboards for senior stakeholders, ensuring delivery transparency and timely decision-making
  • Tech Stack: JS, Groovy, Python, SQL and AWS (Cloud)
  • Jira scripting, automation, and tool ownership
  • Supported continuous improvement of delivery processes and methodology standards

Product Owner — Rogers Communications

May 2020 – 2021
Responsibility :
  • Owned backlog prioritisation and sprint planning across business and engineering teams
  • Converted business requirements into technical tasks and acceptance criteria
  • Facilitated technical discussions between stakeholders and engineers; managed release and deployment readiness
  • Communicated product decisions to leadership; reduced development rework through clearer requirements
  • Jira development, scripting and automation

Project Manager & Lead Engineer — Off The X Inc.

2019 – 2021
Responsibility :
  • Led project delivery and engineering for a technology product in Alberta, Canada, owning both the project roadmap and hands-on technical execution
  • Restructured development workflows, increasing production output by up to 5x
  • Managed cross-functional delivery across design, engineering, and business stakeholders in a fast-paced startup environment
  • Tech Stack: C#, C++, Python

Owner/CEO of delta-tick.com

February 2018 - October 2019
Responsibility :
  • Tech Stacks: HTML/CSS/Bootstrap + Admin + SEO
  • Fully coded/designed the website
  • Products handling, shipping and distribution
  • social media advertisments analytics

ESSO gas station

2016 - 2018
Responsibility :
  • Handled distributor expenses
  • Greeted customers, cashed purchases
  • Auditing monthly expenses

Game Tester at Ubisoft

March 2016
Pre Alpha game Testing :
  • Reporting bugs
  • General feedback

Apple Store

June2013 - September 2014
Responsibility :
  • Software/Hardware fixes for all Apple products
  • Customer relations and support
  • Sales marketing and distribution

Internship at IBM

Summer 2013
Responsibility :
  • Aquiring Java language skill
  • Software Optimization used in credit-reading machines

Consulting & Advisory

Product & Delivery Consultant — Fintech Payments (UAE)

Responsibility :
  • Managed the full project lifecycle for a restaurant digital ordering and payments platform deployed across multiple UAE venues
  • Delivered the project on time, securing integrations with Mastercard and Visa card networks
  • Secured merchant partnership processing over AED 10M in annual transaction volume
  • Produced business case documentation for cost/benefit evaluation and executive sign-off
  • Defined end-to-end transaction handling, checkout journey, and rollout processes with network partners

Product & Delivery Consultant — Madhouse / Cowsgonemad

2023 – 2025
Responsibility :
  • Consulting on delivery strategy and execution for web3 and technology ventures
  • Advised on product vision, blockchain integration, and feature prioritisation for a web3 gaming platform
  • Defined project plans, managed workstreams, and advised on go-to-market execution
  • Crypto/web3 project reached a valuation of $2M through key partnerships, proposals, and stakeholder relationships

Projects

  • All Categories
  • UX/AI/ML
  • RTOS/IoT
  • Hardware/Avionics
  • Web3/Blockchain
  • Enterprise / NDA

Extracurricular activites

American Helicopter Society

VP marketing and events

Lebnet

  • Connecting Tech Professionals and Entrepreneurs
  • Creating Events
  • Help in finding Internships and Opportuinities
  • LSA Concordia

  • President of the Lebanese Student Association of Concordia for the year 2019-2020
  • VP finance 2018-2019
  • VP Events 2017-2018
  • Responsibilities Varried from gettings sponsors, creating events, booking and contacting people to Handling the financial yearly statement to directly managing the association with the Concordia Student Unions.

    Saint Paul Charity Mission

  • Trained and oversaw new volunteers
  • Helped serve underprivileged areas of rural Lebanon and visited refugee camps.
  • Monitored shipments and storages
  • Led varied events that ranged from food stamp collections, Christmas visits to orphanages, house renovations and fundraising festivals